CiviHosting Upgrade

We offer this service exclusively to sites hosted by our trusted partner, CiviHosting.

This purchase is for our labor to make one attempt to upgrade your site normally. This upgrade service is not a proactive tech-support arrangement; we upgrade only when you ask us to. CiviCRM is not our software.  Therefore we take no responsibility for any bugs that may be in it nor how you have chosen to configure your CiviCRM.

The upgrade procedure is:

  1. We make a full backup of your site (this deletes the previously saved backup)
  2. We run the upgrade(s) requested and restore from backup if it fails outright
  3. If it succeeds, we briefly test the site to ascertain that all is well
  4. Test your own site ASAP.  If that shows any problems, you can choose to either
    • Request that we restore your site from the backup we made within 7 days
    • Hire another service provider to attempt to debug the issue

We will always update your site to what we deem to be the most reliable available version unless you request a version. We generally schedule the upgrade within a few days. The site will be offline for about 30 minutes during the procedure.  If you wish to request a specific date or time, please indicate that in the comments below.  Once it's done, we will email you.

Send questions and concerns to upgrades@civiteacher.com

Your password: if you do not wish to share your logins via this form, use a service such as OneTimeSecret.com

Versions disclaimer: The rates to do not apply to CiviCRM versions prior to 4.1 and major Drupal upgrades (e.g. 6 to 7 and 7 to 8) and both require a special quote.

 

Total Amount
Your Contact Information
Website Upgrade
The control panel is at www.yourcivicrm.org/cp
This is the CMS website username you use to login and edit your site.